Refund Request

We are sorry to hear that you want a refund, but we are happy to assist you, making your user experience as smooth as possible. Partial refunds are not possible via this page. If you would like a partial refund, please use this form to contact our Customer Service Team.
To request a full refund for your order, simply fill in the form below.

Please note:

  • The refund of your order will deactivate your license and cannot be reverted.
  • In case of technical issues with your product, please look here.
  • For missing product deliveries, please look here.

* You can use this link to look up your Cleverbridge reference number

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Cleverbridge works with many partner companies and each of them have their own refund policies. They depend on the product you purchased, your purchase date, and what payment method you chose. If the refund is not possible for your purchase, you will be informed on the next page.